Visit the page for password recovery. During the recovery process, you will be asked for the username you provided when you registered for the Vodafone TV service without a set-top box.

Once you correctly enter your username, you will receive a message on the mobile number you provided, and you will be able to create a new password.

If you cannot find or do not remember your username, you will need to contact customer support or chat with TOBi on LiveChat.