In case of moving, you should first check the availability of the service at your new address by entering the address. If Vodafone’s network is available in the area you’re moving to, you’ll need to send us the service address change application filled out and signed, along with the necessary documents (ID card and a copy of a utility bill, lease agreement, or property purchase contract).

Are you moving and want to transfer your landline?

Through Vodafone’s live chat, TOBi will help you with information about the transfer process!

Specifically:

• You’ll get detailed information about the requirements for transferring your line and the necessary documents

• You’ll be informed if there is any charge for the transfer process

• You’ll be told where to send the documents so the process can begin

For anything you need from the above, start a chat by clicking here, follow the instructions, and TOBi will take care of the rest!

Alternatively, you can call 13830.

In any case, once your application is submitted:

• You’ll be updated on the activation progress of your line at the new address via SMS.

• You can also track the progress of your application in real time.

Check the available Internet speeds at your new address

If you’re moving and want to transfer your Vodafone landline to your new address, check availability in your area.