The identification process and submission of the necessary documents for obtaining a new Vodafone prepaid SIM or porting your number from another provider, depending on the sales channel, is as follows:

Via Vodafone.gr

When making an online purchase of a new prepaid SIM, the identification process varies depending on how you choose to provide your personal information:

1. By digitally entering your details:

You fill in your personal information in the order form, and your identification documents are automatically checked and updated via a live photo (a device with a camera is required). You will need:

• To take a photo of your identification document and your face

• To digitally sign the declaration of responsibility

2. By providing your details to a courier company representative:

• Submit a photocopy/copy of your original identification document (e.g., ID card, passport) to the courier agent

• Complete, sign, and hand over the declaration of responsibility to the courier agent

Alternatively, for your convenience, you can upload the following documents digitally (uploading documents that have been completed and scanned/photographed) and have your details updated by the courier company representative. In this case, you will need:

• Photos of both sides of your identification document (e.g., ID card, passport)

• To complete and sign the declaration of responsibility

In all cases, you will receive your new SIM card at your chosen location within 1-4 business days. SIM card delivery is free of charge.

Via a Vodafone store:

To verify your new Vodafone prepaid SIM at a Vodafone store, you will need:

• To present an identification document (e.g., ID card, passport)

• To sign the declaration of responsibility and the general prepaid terms provided to you at the store