Data Protection: Lookout firmly believes that privacy is just as important as your security, which is why we want to be completely transparent about the data we collect to help protect your devices and ensure the safety of every employee. You can read about Lookout’s privacy policy here.

End users can access the privacy policy from within the Lookout for Work app they have installed.

Data Collection: To secure mobile devices, Lookout for Work MES must collect and analyze certain data to detect and address threats. In general, Lookout MES collects four categories of data from enrolled devices:

• Application data to detect app-based security threats.

• Firmware or operating system data to identify compromised firmware or operating systems.

• Configuration data to detect risky or malicious settings and configurations.

• Device identification data to detect and remediate devices that pose a security risk to your organization and to communicate with device users in case of a security issue.

Lookout does not collect personal data or information such as images, audio, video, messages, or texts, nor does it collect data generated by apps used by company employees.

Controlling the Data Displayed to Administrators: Some organizations want to ensure that administrators cannot see the names of apps on devices or the networks to which devices are connected, as these may reveal certain details about the employee. For example, a dating app might contain malware, but the app’s name could disclose personal information about the employee.

To address this concern, we can allow the Lookout tenant owner to redact the threat name. Once this feature is enabled, the Console will display only high-level threat information necessary for remediation decisions, while details such as the specific URL, app name, app binary analysis data, network name, and network analysis data will not be shown. Contact your internal administrator to find out if this feature is enabled in your environment.