Vodafone Silver pricelist

Commercially available from 16/05/2018

• The monthly fee includes VAT24% and mobile services tax 10% from 1/1/2022. Tax exemption is applied to beneficiaries, after successful registration at Gov.gr from 10/1/2022 onwards. The mobile services tax is calculated based on the total amount of the monthly bill, before applying VAT without extra charges or additional services.

• For each fixed connection under the same Tax Identification Number (TIN), an additional 3% monthly discount is applied to Vodafone Silver. If there are multiple mobile connections under the same TIN, the combined discount will be applied to only one mobile connection (typically to the first activated connection or the connection with the highest nominal fee of the commercially available plan).

• The customer is eligible for up to four complimentary SIM cards for the Internet 4Sharing service.

International Calls

• The monthly fee includes VAT24% and mobile services tax 10% from 1/1/2022. Tax exemption is applied to beneficiaries, after successful registration at Gov.gr from 10/1/2022 onwards. The mobile services tax is calculated based on the total amount of the monthly bill, before applying VAT without extra charges or additional services.

Roaming charges

1. The free Roaming is valid for the following countries: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French West Indies, North Macedonia, Germany, Gibraltar, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

2. Roaming within European Union countries: Free Roaming is valid for all calls within European Union countries. Example: In case you are in Italy, you can use the embedded airtime for calls to Greece, Italy and France.

3. Roaming within Zone A Countries (Albania, Switzerland, North Macedonia, Turkey, Andorra, Bosnia and Herzegovina, Guernsey, Kosovo, Belarus, Montenegro, Moldova, Faroe Islands, Isle of Man, Ukraine, Serbia & Jersey) : Free Roaming is valid for calls to Greece and to Roaming country. The calls to rest of the world countries are being charged with basic Roaming charges. Example: In case you are in China, you can use the embedded airtime for calls to Greece and China.

4. In above mentioned calls, calls to short codes are not included, premium rates services and towards satellite/maritime networks are being charged with basic Roaming charges. The rest of the calls are being charged with basic Roaming charges.

5. After the consumption of the embedded SMS, costs are charged according to the national rates.

6. Calling your voicemail from abroad is charged as outgoing roaming call.

Internet 4Sharing

With Internet 4Sharing, Vodafone Silver customers can freely share their GBs across Smartphones, Laptops, and Tablets.

• Up to 4 additional devices can be connected to each primary connection with corresponding SIM cards from the Internet 4Sharing service, which consume from the embedded GB of the Vodafone Silver plan.

• For the Internet 4Sharing service, there is no Fair Usage Policy for Greece and the European Union, while a 100GB Fair Usage Policy applies to the following countries: Albania, Switzerland, North Macedonia, Turkey, Andorra, Bosnia and Herzegovina, Guernsey, Kosovo, Belarus, Montenegro, Moldova, Faroe Islands, Isle of Man, Ukraine, Serbia, and Jersey. For the rest of the world, there is no Fair Usage Policy, but the primary connection is charged with the Vodafone Pas Pantou service.

Data

1. Internet usage within European Union and Zone A countries: Internet usage within European Union is unlimited. Regarding Internet usage within Zone A countries (Albania, Switzerland, North Macedonia, Turkey) after the consumption of 100GB the charge is €1/MB.

2. Internet usage within the rest of the world is unlimited with Pas Pantou service activation. You will be charged with the daily Pas Pantou fee.

3. Permanent roaming is not permitted and customer should at least make one chargeable event in Greece in 30 days period of time.

Other Charges

• The monthly fee includes VAT24% and mobile services tax 10% from 1/1/2022. Tax exemption is applied to beneficiaries, after successful registration at Gov.gr from 10/1/2022 onwards. The mobile services tax is calculated based on the total amount of the monthly bill, before applying VAT without extra charges or additional services.

• 24% VAT is included in all the above charges and mobile services tax 10%.

25% discount on accessories only in Vodafone stores which are part of the program

1. The promotion applies to Vodafone Silver customers upon Vodafone Silver card display.

2. Each Vodafone Silver customer can use the discount for one accessory/ week.

3. The discount is not valid in combination with other discounts or promotions.

4. The 25% discount is applicable to

   • SmartHome devices (e.g. IP cameras, robot vacuum cleaner), electric scooters, wearables, keyboard, car holder, USB Stick, Apple accessories (e.g. apple pen), gaming (e.g. consoles, console controls), powerbanks, chargers, cables, go pro cameras, protective cases, headphones, speakers.

5. The 25% discount is NOT applicable to

   • Smartphones, tablets, TVs & router type equipment.

About Vodafone Express Repair

• Discount is only valid upon presenting your personal Vodafone SILVER card

• 50% Discount is valid for all supported devices that are mentioned here:

  https://www.vodafone.gr/ypostirixi/eksipiretisi-omada-ready/vodafone-express-repair/

• The discount is valid regardless the sales channel or the time that the device was bought

• Discount is NOT valid in case of motherboard replacement for iPhones

• Discount cannot be combined with other discounts or offers

• Every customer can use the discount once a year

• Discount is calculated in the amount before applying VAT

• In case the service department detects a damage that is different from the one you have observed on your smartphone, they will inform you of additional charges in smartphone repair.

• For every smartphone you deliver for service, you agree for the initial condition of your smartphone (scratches etc.) as it is stated on the service report and you confirm that the above faults were there before delivering the device for service.

• In every case, service personnel saves your device data before repairing your device, with the exclusion of fault on the central board

• In case of total reset or software update of your smartphone, in the context of proper operation, it is very likely for the data of your smartphone to be deleted. The same applies for data in your memory card (contacts, sms, pictures, music).

• Memory card and sim card will remain in possession of the customer.

• Service center is in no case responsible for not authorized access to personal data that are saved in your phone during repair process. We suggest you delete all confidential or private information before giving your device for service.

• In case of not accepting the cost of repair for your smartphone, you are obliged to pay for the minimum cost of fault diagnosis that is 10€ (VAT included).

• In case you receive a replacement device during the time that your device is being repaired, you are obliged to return it (together with charger or battery and anything else you received) when you receive your device back. In case of obvious scratches or damage, you are obliged to pay the amount for repairing the replacement device.

• Not claiming your own smartphone back after three months of delivering it for service, gives Vodafone the right to sell it for covering part of cost for repair.