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Karekla is a Ready Business

 

For Karekla, being Ready means being able to respond to your customer’s needs instantly and effectively.

 


The need

Karekla is a Greek family business whose object is chairs and everything related to them. As the business grew, so did their communication needs and the staff of Karekla had to handle an increased workload and the expansion of the business effectively in order to be able to keep offering the same high quality of service to their customers.

 

 

The solution

Karekla was in need of a partner that would provide complete and customized communications solutions to help them offer a top notch customer experience. This is when they turned to Vodafone.

They chose the fixed telephony & Internet tariff plans Vodafone Business Connect and mobile telephony tariffs My Business so that they can always stay connected with colleagues and customers.

Vodafone’s personal Business Advisor also suggested the use of the innovative service IoT Fleet Control that Karekla now uses to monitor their delivery vehicle’s whereabouts in real time. This helps the business to schedule deliveries more accurately but to also change the route if need be and readily inform their customers.

 


Τhe benefits

With Vodafone’s complete and innovative solutions, the owners and employees of Karekla:

  • they have their personal Business Advisor by their side to offer solutions for every need they are constantly in contact with colleagues and customers, locally and abroad
  • they never miss calls thanks to the free call forwarding service
  • they enjoy high speed and reliable Internet
  • they are well organized and effective concerning their deliveries thanks to Vodafone IoT Fleet Control, which gives them real time information on their delivery vehicle’s wheareabouts
  • they can better serve their customers


Βecome a Ready Business