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GSS International® is a Ready Business


“With Vodafone One Net we feel secure because it has significantly improved the way we operate and now we can focus on matters that will help us evolve”
Kostantis Stratos, 
Owner of GSS International


GSS International provides high-quality travel services, specializing in business trips for Greek and multinational companies, institutions and organizations. Its people set high goals, are very skilled in communications and utilize new technologies in order to satisfy customer needs effectively


The need

In the midst of a demanding and competitive environment, Kostantis Stratos, the owner of the travel agency, is very well aware that flawless customer service is of the utmost importance. Travel agencies need a solution that will ensure that customers will be serviced effectively by the appropriate partner, even when they such partners are out of the office.



The solution

With the innovative  Vodafone One Net service, Kostantis found the solution he needed for his business. Thanks to the advanced call center functions, all customer calls are answered directly from the right person, in any location. More specifically, even when away from the agency, the employees of GSS International can answer customer calls from their mobile devices, as if they were in the office. 

With Vodafone One Net, GSS International has secured economy as they only pay a low monthly fee. Because the call center is on the cloud there was no need for upfront investment or maintenance costs.

In addition, Vodafone’s Business Advisor is always available for whatever GSS International may need and is always informed on the most current trends and solutions. 

Vodafone One Net has significantly improved the way GSS International operates. Kostantis feels secure and he is now able to focus on strategic issues that will drive his business further forward.




The benefits

  • Increased productivity and flexibility, as the employees of GSS International are able to immediately respond to customer needs wherever they might be and from any device
  • The company pays only a low monthly fee. No costs for upfront investment or for maintenance are required since the call center is on the cloud
  • Vodafone’s Business Advisor is always readily available to suggest solutions tailored to the business’ needs, with a view towards optimal efficiency and economy








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