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Dur is Ready Business


DUR discovered in Vodafone all the integrated solutions it needed. Now, working with Vodafone’s Personal Advisor, DUR has gained a valuable partner, so it can always be updated on all services used, along with propositions for new solutions, always adapted to DUR’s needs..



The need
DUR, as an enterprise, needed new, state-of-the-art means which would contribute in increasing its productivity. It became necessary for DUR to upgrade its call center and to acquire contemporary, digital equipment, so that the company would be able to boost its performance and offer its customers even better services.

In essence, what DUR required was access to high and reliable Internet speeds, and also uninterrupted communication between its branch stores and its main offices.


“In our business, proper organization and direct communication are important tools… and Vodafone provides them!”
Angeliki Dourou,
Commercial director of DUR Group of Companies



The solution
Vodafone developed a customized solution for fixed-line telephony and internet, specifically fashioned for DUR’s needs.

Vodafone upgraded the enterprise’s call center and the quality of its Business Internet, providing DUR with the speed and reliability it searched for. Moreover, Vodafone connected all points of the enterprise and all its IT systems in one single and completely secure environment (VPN).

Now, having acquired an integrated set of solution of fixed-line telephony and Vodafone Business Connect Internet, along with My Business mobile phone solutions, DUR holds a line of privileges for better and even more economical communication.



Benefits
With Vodafone’s integrated solutions, DUR can now enjoy:

  • Fast and reliable Internet, for direct communication
  • Free intracompany calls, using four-digit numbers, so that employees can contact each other from both fixed-line and mobile phone numbers, in a direct and cost-effective manner
  • Free call forwarding, so the work can be continued even outside the office
  • Free web & mail hosting for online presence of the enterprise
  • Instant support provided by Vodafone’s Personal Advisor


Download the Case Study
DUR is Ready Business
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