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Ready Business - Carglass
 

Carglass® is Ready Business


“With Vodafone Business Cloud, Carglass® ensures security, economy and flexibility!”
Ioannis Toumbis,
IT Network Coordinator


For the past 16 years, Carglass® has been active in the field of repairs and replacement of automotive glazing parts, using state-of-the-art technology and expertise of the highest order.

 

The company’s main goal is to deliver excellent service and customer satisfaction. In this context,  Carglass® felt it was necessary to upgrade and expand its communication infrastructures, and also ensure the security and management of a constantly increasing volume of data for even quicker, more flexible and more effective results.



The needs

As the Carglass business network expanded, the company’s needs and obligations increased accordingly. It became immediately essential for the company to unify its communication network for all points of service - shops, offices, and distribution centre – as it also became essential for Carglass to ensure effective and safe management of the customers’ private details.


The solutions

In order to achieve uninterrupted communications, Carglass selected Vodafone Business Connect because it offered the best quality and most cost-effective coverage of internet and telephony needs for all business points.

 

In addition, Vodafone’s Personal Advisor suggested the IP VPN service to Carglass, meaning the development of a virtual private network which guarantees that any transfer of customers’ sensitive data would be carried out with full and absolute security.

 

Vodafone Business Cloud was the company’s next step, a service that assures easy and secure management of customer data.

 

With Vodafone Business Cloud, the company adopted a flexible and cost-effective solution, which requires no investment in expensive infrastructure (privately-owned servers), and gives Carglass the option to lease only the storage space and the IT resources required on each occasion. In addition, given that it provides uninterrupted communication, Vodafone Business Cloud doesn’t incur maintenance costs, and there is no requirement for Carglass’s IT Manager to handle technical issues either, thus allowing more time to focus on issues of strategy and productivity.

 

With Vodafone Business Cloud, all processes are simplified and become quicker, and Carglass is able to provide effective service to even more cases, more incidents, and more customers who enjoy a particularly high level of service.





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Carglass® is a Ready Business
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