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Fair usage policy

In order to avoid congestion in Vodafone’s network and to protect the quality of services offered to the company’s subscribers, Vodafone has drawn up and implemented this Fair usage policy , applicable to all schemes of use, services and offers made by the Company including unlimited use (and / or as regards all other cases in which this is necessary).

Unlimited use is mainly applicable to voice calls and video calls, SMS, MMS, data transfer and internet use via Vodafone’s network. Such unlimited use is offered for private and personal use and / or benefit from such service and / or offer. In no case does the unlimited use allow activities aiming at making profit or reselling this service or using this service in an unfair or excessive way (meaning use beyond normal / allowed limits according to each case).

In particular, if a subscriber uses this service excessively and / or uses this service aiming at making profit or reselling it and / or goes beyond the limit of normal / allowed use, as the latter is determined by the commercial policy in force at that time regarding the scheme of use, service or offer in question, then the Company reserves the right to inform the subscriber that s/he are close to the limit set out and then, if such limit is surpassed, the Company reserves the right to apply further charges and / or register the subscriber under another scheme of use and / or interrupt the subscription and / or exclude him/her from the service / offer and / or from the company’s network, either provisionally or indefinitely, with no further notice.

Furthermore, the use of unlimited communication time and / or messages and / or data and / or the use of internet can only take place through a simple telephone device. The use through PBX or any other line connected to a computer aiming at making a large number of voice and video calls  and / or sending a high volume of data and / or simultaneously sending SMS or MMS, is not permitted. The unlimited use does not include calls and SMS and / or MMS sending abroad, calls and SMS and / or MMS to few digit service numbers and calls, SMS and MMS made when roaming.

The unlimited use of communication time and / or video calls and / or messages and / or data and / or the use of internet according to the service / offer in question are applicable per calendar month, regardless of the date of the invoice. As regards the period from the day that the schemes of use, which are compatible with the Fair usage policy , are activated until the end of the calendar month in which activation took place, respective limits of normal / allowed use of communication time and / or video calls and / or messages and / or internet use are all calculated in a proportional way.

Vodafone reserves the right to end the service and / or offer in question, to change the period during which the offer is valid and / or to amend the relative terms of this policy, with no further notice.