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Handset insurance

Device Protection

 

The device protection is offered as a free service, exclusively in Vodafone RED tariffs for Consumer and Business customers.

 

So if you damage your device from accidental damage or liquid damage Vodafone will be repair it without cost, up to 2 times during your contract duration.

 

Specifically, tariff plans Vodafone RED 1 and Vodafone RED 2 cover accidental damage and tariff plan Vodafone RED 3 covers accidental damage and additionally damage from liquid.

 

Terms and Conditions

  • Subscriber is enrolled in a Vodafone RED tariff plan (Consumer or Business)
  • Subscriber has to make a new connection or renewal a contract with subsidy
  • The contract should be valid

 

Compatible devices 


Device protection covers mobile phones & tablets obtained within the contract duration from a Vodafone store, Vodafone eShop or an authorized partner. All Xiaomi devices are excluded.

 

It does not cover batteries, chargers or other accessories.

 

Customer should visit a Vodafone store no later than eight (8) days from the date of the accidental damage, with the proof of purchase and the declaration of failure of the device.