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Vodafone Safety Net

What is it?

  • Vodafone has launched a new Android App which helps empower parents and keep children safe with smartphones
  • Free App available from Play Store and AppSelect (standard download cost applies)

Key features:

  • Set the times of day your child can use their phone for calling and web access
  • Bar calls from numbers not in contacts/ address book
  • Set phone to only accept calls  from friends and family
  • Internet can be blocked via browser; WiFi; or even certain apps e.g. YouTube
  • Child can choose whether or not to accept TXTs. If declined TXTs are locked in a password protected archive.
Who can use it?
  • Vodafone Safety Net is available on Vodafone Prepay and On Account plans
  • Vodafone Safety Net is only available on Android devices and specifically:

HTC Desire

Samsung Galaxy S2 (GT-I9100)

HTC Desire HD

Samsung Galaxy Y (GT-S5360)

HTC Explorer

Samsung Galaxy mini (GT-S5570 )

HTC Magic

Samsung Galaxy Ace (GT-S5830)

HTC Sensation

Samsung Galaxy Ace + (GT-S7500)

HTC Click 

Sony Ericsson  Xperia  X10 Mini Pro  (U20i)  

HTC Wildfire

Sony Ericsson Xperia X10 mini (E10i) 

HTC Wildfire S

Sony Ericsson  Xperia  X10  (X10i) 

HUAWEI U8150 IDEOS

Sony Ericsson Arc  (LT15i) 

Samsung Galaxy 3 GT-i5800

Sony Ericsson Xperia X8  (E15i) 

Samsung Galaxy Europa (GT-i5500)

Sony Ericsson Xperia arc s (LT18i)

Samsung Galaxy Mini (S5570)

Sony Ericsson Xperia arc (LT15i)

Samsung Galaxy Gio (S5660)

Sony Ericsson Xperia mini pro  (SK17i) 

Samsung Galaxy S (I9000)

 
  • Vodafone Safety Net is available from Play Store and AppSelect
How does it work?

The App restricts certain services on your child’s phone. You can set times of day or fully restrict when your child can use their phone to make calls; receive TXTs or even watch YouTube. The App is very flexible so you can tailor to you and your child’s needs.

 

How do I get it?
  1. Download Vodafone Safety Net App from Android market on the phone you wish to install the App
  2. Go to Applications on the phone and open the Vodafone Safety Net App
  3. Accept Terms & Conditions
  4. Prompted to Download the Safety Net Protector App - we recommend you download this too as this App will watch the Vodafone Safety Net App and if either is removed a TXT notification will be sent to the Parent’s phone
  5. Next you’ll be asked to set parent phone number (this is the number that will receive notifications if the App is uninstalled or emergency override is set) and password for access the App. Your password ensures only you can make changes to the App settings on your child’s phone. When you enter the password the App will be open for up to 3 minutes. If you give your child the password they will be able to make changes to the settings.
  6. If it’s a new phone, make sure the contact/ address book are up to date as the App will only allow calls/TXTs from contacts on the phone if this setting is active.
Settings

‘Calls & messages’ : you have 3 choices

  1. ‘Active Hours’: set times for when your child’s phone can receive incoming calls, TXTs (SMS), PXTs (MMS) and make outgoing calls. You can tailor each option.
    NB: you can only block outgoing TXTs by blocking the messaging app
  2. ‘Contacts’ : set times for when your child can receive incoming calls, TXTs (SMS), PXTs (MMS) and make outgoing calls for each contact in the address book. We recommend you ensure important contacts like ‘home’ or ‘mum/dad’ are set to ‘always allowed’. This ensures they supersede any Active Hour setting and your child can always call you.
  3. ‘Others’ : gives you the option to block contacts who aren’t in the address book and private numbers.
Important things to know
  • Calls made to the phone during Active Hours will be diverted straight to voicemail (phone won’t ring). Child will receive a ‘who called TXT’ which confirms who called & when. If you want to give your child access to voicemail just add 121 to contacts/address book.
  • TXTs/PXTs sent to the phone during Active Hours will be sent straight to the archive and only viewable through the App.
  • When your child receives a TXT they have the option to ‘accept’ or ‘Don’t accept’ the message. If they don’t accept the message is removed from the phone’s inbox and stored in the App’s archive.
  • The App has a white list - a set of numbers that will always be allowed no matter what restrictions have been set. These are emergency service numbers, child protection numbers which are:

    100

    Hellenic Police

    166

    National Ambulance Center

    199

    Fire Brigade

    108

    Hellenic Coast Guard

    109

    Anti-Drugs

    112

    European emergency number

    1866

    Emergency phone Attiki Odos


    116000

    EU Missing Child Hotline

    116111

    EU Support line for children and adolescents

  • Voicemail will be blocked if you choose to block contacts that aren’t in the phone’s contact list. If you would like to give your child access to voicemail you need to add 707 to the phone’s contacts/address book.

‘Phone Features’ : there are 6 options

  1. Wi-Fi: children can still connect to the internet via Wi-Fi which is generally a free way to browse the web. You could allow your child to use your home broadband by limiting the time of day Wi-Fi is allowed.
  2. Bluetooth: can be used to communicate between other phones and devices. E.g. to send music tracks, games and messages
  3. Camera:  if ‘never allowed’ the child will not be able to take pictures or view album
  4. Browser: blocks the phone internet browser. This doesn’t block all internet on the phone. If allowed child will still be able to access internet via Apps e.g. YouTube; Gmail. You need to block these apps separately - see no 7.
  5. Settings: prevents your child from amending phone settings such as language, time and ringtone. This is a useful option if you are letting a younger child play with your phone.
  6. Adding & removing apps - stops child from downloading Apps from Android market. Majority of Apps will be chargeable and require a Credit Card to payment however this also prevents the download of the free Apps.
  7. More: allows you to block individual Apps on the phone e.g. YouTube; FM Radio; Maps; on certain phones you can block the ‘messaging’ app and this will prevent your child from accessing their TXT messaging service and therefore they won’t be able to send/ receive TXT messages
Emergency Override

If your child tries to use their phone when you have selected to block it they will receive an on screen notification which advises them they can’t do this at this time. The child is given an ‘emergency override’ option which will give them 15mins of unrestricted usage. The parent contact will be sent a TXT message notification.

 

Although we don’t recommend it you can change the Emergency Override settings by selecting Emergency Override section on the Main Menu.

 

Quick Tips

How do I block internet on my child’s phone?

  • Go to ‘Phone Features’ then ‘Browser’ and ‘Wi-Fi’.
  • To block internet Apps (e.g. Gmail/ You Tube) got to ‘Phone Features’ then ‘More’ then select each App to block.
  • You can block each of these all the time or just restrict by time of day.

How do I stop my child from using TXT messaging?

  • To block your child sending TXTs and checking their message in box go to Phone Features’ then ‘More’ then select ‘Messaging’ App to block (child will still see incoming TXTs if these aren’t restricted as detailed below).
  • You can restrict incoming TXTs by selecting ‘Calls & Messages’; ‘Active Hours’ then ‘incoming SMS’.

How do I ensure my child can always call me or receive calls from me (and other numbers) even if usage is blocked due to Active Hours?

  • Go to ‘Calls & Messages’ then ‘contacts’ select your number and ensure your setting for ‘Incoming Calls’ and ‘Outgoing Calls’ is ‘Always allowed’.

What happens if my child needs to use their phone urgently?

  • When your child attempts to make a call they get an on screen prompt that gives them the option to ‘emergency override’ this gives them 15mins to use their phone without any restrictions.
  • If you set your number in ‘contacts’ as ‘always allowed’ your child will always be able to call you even if ‘active hours’ is on.
  • At any time your child will be able to call emergency services.

What happens if my child tries to uninstall the app?

  • If you have downloaded the protector App at install, a TXT message will be sent to the parent contact when the App is uninstalled.
  • If your child does this when their phone is in-flight mode or out of coverage you will receive a message when the phone is back in coverage/ non-flight mode.
  • If your child’s phone has no credit when they do this you will not receive any message.

How do I change my password?

  • Simply log in to the App and select ‘password’ from the main menu and follow the on-screen prompts.

What do I do if I forgot my password?

  • When you try to log  into the App select ‘forgotten password’ and a new password will be sent to the Parent contacts’ phone.

How do I set a different parent contact?

  • Simply log in to the App and select ‘parent contact’ from the main menu and follow the on-screen prompts.

How do I switch Vodafone Safety Net off?

When you open the main menu, if you press your phone’s menu option it will bring up ‘Deactivate Safety Net’ option and follow on screen prompts. When you open the App up again you will be given the option to ‘Reactivate Safety Net’.


How do I remove Vodafone Safety Net?

  • To uninstall the App Go to Settings on the phone, select manage applications, and then remove Vodafone Safety Net App.

 

For more info regarding safe internet use, please visit vodafone.gr/bsafeonline.